Jaws Topokki
Careers
Join the Jaws Topokki Family!
At Jaws Topokki, we’re more than just a restaurant—we’re a vibrant community united by our passion for authentic Korean cuisine and exceptional service. Our team is the core of our success, and we are excited to welcome dedicated, energetic, and enthusiastic individuals to join our mission.
If you take pride in providing outstanding guest service and are eager to contribute to a positive atmosphere, we invite you to become an Operations Team Member. Together, let’s create memorable dining experiences that keep our guests coming back for more!
*All applicants must be eligible to work in the United States
*All applicants must be at least 18 years of age
OPEN POSITIONS
Cashier
Job Responsibilities: * Operate the Point of Sale (POS) system to process customer transactions accurately and efficiently * Handle cash, credit, and debit transactions while ensuring compliance with cash handling policies * Provide exceptional customer service by greeting customers, answering questions, and resolving any issues that may arise * Upsell products and promote special offers to enhance customer satisfaction and increase sales * Assist with merchandising tasks, including stocking shelves and organizing displays to maintain an appealing store environment * Conduct product demonstrations as needed to educate customers about new items or promotions * Maintain cleanliness and organization at the checkout area and throughout the store * Collaborate with team members to ensure smooth operations during busy periods Requirements: * Previous experience in cashiering or retail sales is preferred * Strong communication skills with the ability to engage effectively with customers * Basic math skills for accurate cash handling and transaction processing * Familiarity with retail math concepts is a plus * Experience in supervising or training staff is advantageous * Bilingual candidates are encouraged to apply for enhanced customer interaction * Ability to work flexible hours, including evenings and weekends
Line Cook
Job Responsibilities: * Prepare and cook meals according to established recipes and dietary guidelines. * Maintain high standards of food safety and sanitation throughout all food handling processes. * Execute enjoyable dining experiences by presenting meals attractively and serving them professionally. * Ensure proper food handling techniques are followed at all times. * Participate in catering events as needed, providing exceptional service to guests. * Support kitchen operations by maintaining cleanliness and organization within the workspace. * Operate various kitchen appliances safely and efficiently. * Assist other cooks during the food assembly process. * Clean up after business hours. * Communicate with the store manager to discuss ways to improve meal service Requirements: * Previous professional kitchen experience is preferred. * Proven background in food preparation, cooking, and food service within the culinary industry. * Experience in food court or restaurant settings is highly desirable. * Familiarity with food safety regulations and best practices is essential. * Ability to work collaboratively within a team while also being able to take initiative when required. * Strong proactive communication is preferred.
Manager
Responsibilities: - Coordinate daily operations for both the Front of House and Back of House in the restaurant - Provide superior service to maximize customer satisfaction - Respond efficiently and accurately to customer complaints - Regularly assess product quality and research new vendors - Organize and supervise staff shifts - Evaluate staff performance and provide constructive feedback to enhance productivity - Estimate future needs for goods, kitchen utensils, and cleaning supplies - Ensure compliance with sanitation and safety regulations - Manage the restaurant’s reputation and suggest improvements - Control operational costs and identify strategies to reduce waste - Prepare detailed reports on weekly, monthly, and annual revenues and expenses - Train both new and existing employees on effective customer service practices - Implement policies and protocols to ensure the ongoing success of restaurant operations Requirements: - Solid background as a hospitality manager, restaurant manager, general restaurant manager, or in a comparable position - Proven managerial experience in customer service - Extensive knowledge of food and beverages (F&B), including the ability to recall recipes and ingredients to assist patrons and wait staff - Strong interpersonal, motivational, and leadership skills - Proficient understanding of financial management - A Bachelor’s degree in Business Administration; attendance at a culinary or hotel management school is a plus